Los Angeles Workforce Development Aging & Community Services

LA County Leverages Launchpad to Support Small Businesses during COVID-19

Los Angeles Workforce Development Aging and Community Services

LA County Leverages Launchpad to Support Small Businesses during COVID-19

Workforce Development Aging & Community Services

Workforce Development Aging and Community Services (WDACS) provides the community of Los Angeles County with many resources for its residences, including workforce development, community services, aging and older adult services, community & senior centers, and human relations. LA County WDACS, a Launchpad client since 2018, is committed to Angelenos by elevating their quality of life and bringing together employers and job seekers -- developing and strengthening human relations and workforce management throughout the community and overall county.

Workforce Development Aging and Community Services (WDACS) provides the community of Los Angeles County with many resources for its residences, including workforce development, community services, aging and older adult services, community & senior centers, and human relations. LA County WDACS, a Launchpad client since 2018, is committed to Angelenos by elevating their quality of life and bringing together employers and job seekers -- developing and strengthening human relations and workforce management throughout the community and overall county.

Launchpad Products Used

Business Services

Case Management

Common Intake

Grant Management

Self Service Portals

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Launchpad Products Used

Business Services

Common Intake

Case Management

Grant Management

Self Service Portals

Request a Demo

Project: Disaster Help Center Application

Challenge: LA County WDACS didn't have an efficient way to track Employer Engagement in Los Angeles County.

Project: Disaster Help Center Application

Challenge: LA County WDACS didn't have an efficient way to track Employer Engagement in Los Angeles County.

When COVID-19 hit the Los Angeles community, businesses flooded in with calls expressing great concern that they would have to furlough their employees and were worried about their livelihood. Similarly, the employees themselves were anxious that they would soon be laid off. LA County WDACS had previously been monitoring and tracking businesses through countless spreadsheets with no data tracking tools. This left them in dire need of a more immediate robust system to track all businesses coming in and asking for assistance. 

Solution: Launchpad Creates a Form to Intake Critical Information to Help Job Seekers and Employers with COVID-19 Disaster Relief Intake & Assessment Application.

Solution: Launchpad Creates a Form to Intake Critical Information to Help Job Seekers and Employers with COVID-19 Disaster Relief Intake & Assessment Application.

Leveraging their existing Launchpad platform, WDACS quickly added a Disaster Relief application to intake affected businesses and job seekers and track community needs. The information inputted into the form would adjust accordingly through conditional logic and capture data on the respective job seeker or business. The real power of the form lay within the power of the analytics. WDACS was now able to see precisely how many businesses were reaching out and for which reason.

Ultimately, the Launchpad form empowered LA County WDACS to refer each business appropriately to the respective services they needed and provide exact, actionable data they required during the crisis.

Project: Business Assistance Grant Management Application

Challenge: WDACS didn't have a grant portal that provided for all their urgent needs, and COVID-19 response

Project: Business Assistance Grant Management Application

Challenge: WDACS didn't have a grant portal that provided for all their urgent needs, and COVID-19 response

WDACS needed a portal that could help all businesses in LA County easily apply for funding. They also needed a system that would facilitate robust tracking measures to see how well these businesses were receiving assistance.

Solution: Launchpad Creates a Portal which Aids 150 Businesses with Emergency Grant Funding.

Solution: Launchpad Creates a Portal which Aids 150 Businesses with Emergency Grant Funding.

LA County WDACS had the data they needed to award businesses financial assistance by utilizing the grant management application. Launchpad created a community portal where WDACS could partner with REDF, a community-based organization that managed the grants' distribution and tracking. They received the data and monitored the program by seeing exactly how the funding was being utilized.

LA County WDACS was also able to track the businesses that were getting the funding after receiving the grant --utilizing the Launchpad product in its entirety. WDACS leveraged Launchpad to deliver $500,000 in COVID-19 emergency grants from the California Department of Labor to Los Angeles County Businesses. 

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