Launchpad’s Human Services CRM Solution, built natively on Salesforce, is an industry-leading no-low-code platform for human and social services agencies and providers. From employment and training to food assistance, utility assistance, family help resources, housing assistance, re-entry services, veteran services, tax credit rebates, and more, Launchpad can modernize how you operate these programs.

Launchpad Human Services

Case Management

Eliminate spreadsheets, and get a 360° view of your clients progress and status including, enrollments, activities, and more across any programs and services they are receiving, all in one place.

Delivering onsite services? Launchpad provides an out of the box mobile application allowing case workers and staff to provide services in the field including intake, assessments, welfare checks and case notes.

Case Management

Eliminate spreadsheets, and get a 360° view of your clients progress and status including, enrollments, activities, and more across any programs and services they are receiving, all in one place.

Delivering onsite services? Launchpad provides an out of the box mobile application allowing case workers and staff to provide services in the field including intake, assessments, welfare checks and case notes.

Program Management & Matching

Automatically match your clients to the programs, training and jobs they are eligible for, based on relevant data, eligibility, real-time tracking, and key records. Our app uses location services to connect clients with providers and resources which are closest.

Within the self-service portal, participants can express interest and be connected to additional resources to meet their needs.

Program Management & Matching

Automatically match your clients to the programs, training and jobs they are eligible for, based on relevant data, eligibility, real-time tracking, and key records. Our app uses location services to connect clients with providers and resources which are closest.

Within the self-service portal, participants can express interest and be connected to additional resources to meet their needs.

Assessments & Referrals

Helping clients reach their goals often involves outside resources. Launchpad Human Services CRM can create assessments, ITAs, and contract records that case managers and service providers can view directly from the client’s profile.

Automated processes can be implemented to make reviews and approvals for contracts and funding a seamless and hassle-free process. Launchpad also uses location services to match clients with providers based on their proximity.

Assessments & Referrals

Helping clients reach their goals often involves outside resources. Launchpad Human Services CRM can create assessments, ITAs, and contract records that case managers and service providers can view directly from the client’s profile.

Automated processes can be implemented to make reviews and approvals for contracts and funding a seamless and hassle-free process. Launchpad also uses location services to match clients with providers based on their proximity.

Self-Service Portals

Launchpad Self-Service Portals are branded, mobile-friendly portals for participants & partners to access the resources and help they need.

Our configurable and customizable portals offer powerful tools such as automated opportunity matching, tracking for plans and goals, the ability to assign tasks to participants, and e-signature for documents. Enhance communication and collaboration with real-time, two-way messaging through the same portal users access their services.

Self-Service Portals

Launchpad Self-Service Portals are branded, mobile-friendly portals for participants & partners to access the resources and help they need.

Our configurable and customizable portals offer powerful tools such as automated opportunity matching, tracking for plans and goals, the ability to assign tasks to participants, and e-signature for documents. Enhance communication and collaboration with real-time, two-way messaging through the same portal users access their services.

Event Management

With Event Management, you can create and manage events that participants, employers, and service providers can search for and attend in the local area. Use Event Management to track and enroll clients into training events, workshops, job fairs, hiring events, and on-demand virtual events.

Event Management

With Event Management, you can create and manage events that participants, employers, and service providers can search for and attend in the local area. Use Event Management to track and enroll clients into training events, workshops, job fairs, hiring events, and on-demand virtual events.

Robust Data Tracking

As you and your participants work to advance their goals, Launchpad Human Services helps you track and monitor progress.

Easily share data and reports with stakeholders across organizations to collaborate and track results.

With features including profile notes, emailing and call loggings, task reminders, and activity history tracking, you can monitor the performance of your participant as they complete programs and work towards meeting their needs.

You can then take this information and create custom reports and dashboards by roles to display information at a glance and can be updated in real-time.

Launchpad Meal Delivery Solution - Helping restaurants stay open with increased business

Robust Data Tracking

As you and your participants work to advance their goals, Launchpad Human Services helps you track and monitor progress.

Easily share data and reports with stakeholders across organizations to collaborate and track results.

With features including profile notes, emailing and call loggings, task reminders, and activity history tracking, you can monitor the performance of your participant as they complete programs and work towards meeting their needs.

You can then take this information and create custom reports and dashboards by roles to display information at a glance and can be updated in real-time.

Human Services CRM