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Our Products
Case Management
When intake forms, eligibility checks, and program coordination live in separate systems, case managers spend more time navigating tools than serving participants. Data gets entered multiple times, referrals fall through the cracks, and leadership lacks a clear picture of who is being served and where outcomes stand.
Launchpad consolidates the entire case management workflow into one platform, from initial intake through enrollment, service delivery, and follow-up, so staff can focus on outcomes instead of workarounds.
Benefits
- Collect participant information once with a single Common Intake Form across all programs
- Automatically match participants to eligible programs, services, and job opportunities
- Track eligibility, enrollments, activities, and outcomes in one 360-degree client record
Business Services CRM
Employer engagement falls apart when business contacts, job orders, and outreach history live in separate systems. Teams duplicate effort, employers get contacted by multiple staff, and leadership has no visibility into regional industry alignment.
Launchpad centralizes all employer activity, outreach coordination, and job matching into one shared system built for workforce business services teams.
Benefits
- Track employer contacts, job orders, and engagement activity across your entire region
- Coordinate outreach across partner organizations so employers hear one consistent message
- Match job seekers to open positions based on skills, wages, and location automatically
Program Management
Running multiple workforce programs means managing separate eligibility rules, enrollment workflows, and reporting requirements. When those programs operate in silos, staff spend more time navigating systems than serving participants.
Launchpad connects program operations across WIOA, TANF, SNAP E&T, and other funding streams so staff can manage enrollments, track progress, and report outcomes from one platform.
Benefits
- Manage eligibility, enrollment, and services across multiple programs without switching systems
- Coordinate with training providers and partner agencies through shared, real-time data
- Meet federal and state reporting requirements with built-in PIRL and ETA report generation
Provider Management
Agencies rely on networks of training providers, education partners, and service organizations to deliver results. But when provider performance, referrals, and contract status are tracked in spreadsheets or email, accountability gaps go unnoticed until audit season.
Launchpad gives agencies a single view of provider activity, performance, and referral outcomes across the entire network.
Benefits
- Onboard providers, manage referrals, and track program assignments in one system
- Monitor provider performance and service delivery outcomes in real time
- Strengthen collaboration between your agency and provider partners with shared visibility
Grants & Contract Management
Grant compliance breaks down when applications, budgets, contract milestones, and reporting deadlines are scattered across spreadsheets and file folders. Staff spend hours assembling audit-ready documentation that should be generated automatically.
Launchpad connects grant tracking, contract management, and financial reporting into the same platform where services are delivered, so compliance data is captured as work happens.
Benefits
- Track applications, approvals, and contract milestones from submission through closeout
- Automate renewal reminders and compliance deadline alerts before they become audit risks
- Generate audit-ready financial and performance reports without manual data assembly
Learning & Events Management
Workshops, job fairs, and training sessions are central to workforce outcomes, but most agencies manage them through email chains, sign-in sheets, and disconnected calendars. That means no reliable data on attendance, completion, or impact.
Launchpad gives agencies the tools to schedule, manage, and measure learning and events with real-time participation tracking built into the same platform where case management happens.
Benefits
- Schedule and manage workshops, training sessions, and job fairs from one system
- Track participant registration, attendance, and completion rates automatically
- Connect event outcomes to individual case records for accurate reporting on program impact
Labor Exchange
Job seekers expect a modern experience. When your labor exchange tools feel outdated or disconnected from case management, participants disengage and staff lose visibility into employment outcomes.
Launchpad provides a mobile-friendly, self-service portal where job seekers can search opportunities, receive AI-driven job matches, and connect directly with employers, all linked back to their case record.
Benefits
- Give job seekers a modern self-service portal with job search, applications, and skills matching
- Use AI-driven matching to connect participants with opportunities based on skills, experience, and location
- Link employment activity directly to case management records for seamless outcome tracking
Data & Reports Management
Reporting is where most workforce systems fail their users. Staff pull data manually, leadership waits weeks for dashboards, and federal reporting deadlines turn into fire drills because the data was never structured correctly in the first place.
Launchpad puts real-time analytics and drag-and-drop reporting tools in the hands of staff and leadership.
Benefits
- Access real-time dashboards across programs, providers, and outcomes without waiting for IT
- Empower frontline staff with self-serve reporting tools that reduce administrative bottleneck
Why Launchpad?
Workforce systems are complex. Most technology vendors treat them like generic software problems. Launchpad was built by people who have worked inside workforce development, economic development, and public sector operations. That experience shaped a platform designed around how agencies actually run, not how software companies think they should.
Customer Success
Jack Bailey
Partner4Work
“Our Chiefs love the data and reporting.
They love to show it off!"
Josh Cosner
Kinexus Group
“We are seeing a huge decrease in time
managing these contracts."
Our Partners
Transforming tomorrow with technology
Over 150 organizations from state agencies to local nonprofits trust Launchpad's solutions
to modernize the way they deliver services to the community
Modernizing Human Services in San Francisco with Launchpad
For those in need, San Francisco Human Services Agency is the home for help with food, cash...
Partner4Work | Increasing Youth Empowerment and Employment
Partner4Work is the workforce development organization that connects funding, expertise and...
Driving WorkforceGrowth in
South Central Wisconsin
Modernizing Workforce Services in Detroit
They faced a unique challenge because job seekers could no longer physically go into a [...]
Los Angeles Business Source Centers
The Los Angeles Business Source Center, a customer of Launchpad since 2013, has used [...]
COVID-19 Business Disaster Response (Los Angeles)
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