Launch Outcomes with
a Platform for Human Services
From SNAP and TANF to housing, childcare, and veteran services,
Launchpad empowers Human Services agencies with a centralized
platform that streamlines service delivery, improves client outcomes,
and reduces administrative burden—breaking down silos so agencies
can coordinate services and demonstrate impact.
Launchpad’s Human Services CRM Solution, built natively
on Salesforce, is an industry-leading no-low-code platform
for human and social services agencies and providers.
Case Management
Eliminate spreadsheets, and get a 360° view of your participants
progress and status including, enrollments, activities, and more
across any programs and services they are receiving, all in
one place.
Delivering onsite services? Launchpad provides an out of the box
mobile application allowing case workers and staff to provide
services in the field including intake, assessments, welfare
checks and case notes.
Program Management & Matching
Automatically match your participants to the programs, training and
jobs they are eligible for, based on relevant data, eligibility, real-
time tracking, and key records. Our app uses location services to
connect participants with providers and resources which are closest.
Within the self-service portal, participants can express interest
and be connected to additional resources to meet their needs.
Event Management
With Event Management, you can create and manage events
that participants, employers, and service providers can
search for and attend in the local area. Use Event Management
to track and enroll participants into training events, workshops, job
fairs, hiring events, and on-demand virtual events.
Assessments & Referrals
Helping clients reach their goals often involves outside resources. Launchpad Human Services CRM can create assessments, ITAs,
and contract records that case managers and service providers
can view directly from the client’s profile.
Automated processes can be implemented to make reviews and
approvals for contracts and funding a seamless and hassle-free
process. Launchpad also uses location services to match participants
with providers based on their proximity.
Self-Service Portals
Launchpad Self-Service Portals are branded, mobile-friendly portals for participants & partners to access the resources and help they need.
Our configurable and customizable portals offer powerful tools such as automated opportunity matching, tracking for plans and goals, the ability
to assign tasks to participants, and e-signature for documents. Enhance communication and collaboration with real-time, two-way messaging
through the same portal users access their services.
Robust Data Tracking
As you and your participants work to advance their goals, Launchpad
Human Services helps you track and monitor progress.
Easily share data and reports with stakeholders across organizations to collaborate and track results.
With features including profile notes, emailing and call loggings, task reminders, and activity history tracking, you can monitor the performance
of your participant as they complete programs and work towards meeting their needs.
You can then take this information and create custom reports and dashboards by roles to display information at a glance and can be
updated in real-time.
Are you ready to Launch?
Connect with our product experts to arrange a custom demo.
See how our CRM can work in your organization.
