Broadening the Ability to Track Business Incentives
SOAR Kentucky is an organization dedicated to championing the Appalachian Region through a collective impact model.
Customized Data Fields Geared
Towards Businesses & Dashboards
Together with the Kentucky Cabinet of Economic Development, SOAR connects businesses with over 250 partners to bring economic growth, medical care, and improved education to Appalachia.
The Challenge
No In-depth Business Information Gathering & Inadequate Tracking
Unlike traditional workforce development organizations that focus on job seekers, SOAR Kentucky works with businesses to drive economic growth and incentives. They needed a way to get in-depth business information, including businesses, partners, and training providers. They also needed a way to track incentives and referrals.
The Solution
Customized Data Fields Geared Towards Businesses & Dashboards
Launchpad worked with SOAR Kentucky to customize our Business Services application. Over 60 custom fields were designed to capture information unique to businesses and partners to facilitate in-depth business assessments. Once a business assessment is complete, they are matched to incentives that are tracked in our CRM.
Organizing and tracking business incentives was another critical component, there were thirty-seven businesses that graduated from the COSTARTERS program in 2019. Launchpad Reporting and Dashboards were used to track all incentives and support services and provide that information in customizable reports to the Kentucky Cabinet of Economic Development.
Customer Success
Ryan Jones
Director of SOAR Innovation
"We needed an application specifically for the entrepreneurial
work we were doing. We do a lot of referrals, Launchpad
enables us to track those referrals throughout its life, in the
other system we could not do that."
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