Self-Service Portals connect your workforce development
Participant Portal Features
The portal is mobile-ready, branded for your organization, and accessible on any web-enabled device.
Participants can:
- Create and manage accounts
- Complete registration and determine program eligibility
- Upload, sign, and attach documents
- Upload and parse resumes to extract work history and skills
- Track and update their progress on plans
- Search and apply for jobs
- Receive personalized job recommendations
- View and register for events and programs
- Manage resumes and application history
- Engage in online training and job readiness courses (eLearning integrated)
- Scan and upload a variety of supporting documents (e.g., pay stubs, birth certificates, assessments)
Job Matching & Skills Alignment
Launchpad’s job matching engine compares candidate skills,
wage preferences, and certifications with employer-posted
jobs. Staff, job seekers, and employers all benefit from
real-time, system-flagged matches that improve
placement outcomes.
Custom search capabilities can also be configured to provide
highly relevant results to job seekers.
Application Management & Tracking
All job applications are tracked within Launchpad, allowing
participants to view status updates and staff to monitor
application progress. Employers can communicate directly
through the platform, enabling a seamless hiring workflow.
Building the 360° View
Each job seeker’s record consolidates all contact and demographic data, eligibility, services, program enrollments, job matches, and applications. This single record system reduces administrative burden and gives staff complete visibility into the participant journey.