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Labor Exchange

Labor Exchange

Launchpad’s Labor Exchange delivers modern, mobile self-service portals that connect job seekers to opportunities—simplifying the path from application to employment with AI-driven matching, real-time tracking, and seamless communication.

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Self-Service Portals connect your workforce development 
customers and partners through branded, mobile-ready portals 
seamlessly integrated with Launchpad’s cloud-based system.

Participant Portal Features

The portal is mobile-ready, branded for your organization, and accessible on any web-enabled device.

Participants can:

  • Create and manage accounts
  • Complete registration and determine program eligibility
  • Upload, sign, and attach documents
  • Upload and parse resumes to extract work history and skills
  • Track and update their progress on plans 
  • Search and apply for jobs
  • Receive personalized job recommendations
  • View and register for events and programs
  • Manage resumes and application history
  • Engage in online training and job readiness courses (eLearning integrated)
  • Scan and upload a variety of supporting documents (e.g., pay stubs, birth certificates, assessments)

Employer Portal Features

Employers engage through the Employer Community Portal,

which is 100% customizable and expandable. Key features 

include:

  • Create/manage company accounts and contacts
  • Post job listings
  • View job seeker matches based on skills and wage expectations
  • Conduct candidate searches and track applications
  • Message staff and view applicant tracking dashboards
  • Register and manage participation in events

Job Matching & Skills Alignment

Launchpad’s job matching engine compares candidate skills, 

wage preferences, and certifications with employer-posted 

jobs. Staff, job seekers, and employers all benefit from 

real-time, system-flagged matches that improve 

placement outcomes.

Custom search capabilities can also be configured to provide 

highly relevant results to job seekers.

Application Management & Tracking

All job applications are tracked within Launchpad, allowing 

participants to view status updates and staff to monitor 

application progress. Employers can communicate directly 

through the platform, enabling a seamless hiring workflow.

Credential and Linked Data Publishing

Public-facing aspects of the job seeker portal can be 

configured to support searchable, comparable credential data 

using linked open data standards such as the Credential 

Transparency Description Language (CTDL). Credential 

details can be displayed alongside job postings or training 

programs.

Building the 360° View

Each job seeker’s record consolidates all contact and demographic data, eligibility, services, program enrollments, job matches, and applications. This single record system reduces administrative burden and gives staff complete visibility into the participant journey.

Are you ready to Launch?

Connect with our product experts to arrange a custom demo. 

See how our CRM can work in your organization.

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