Launch Housing &
Homeless Services
Launchpad empowers housing and homelessness response systems with a platform that streamlines case management, housing navigation, and coordinated care. With tools for data collection, resource matching, and cross-agency collaboration, Launchpad helps providers deliver human-centered support that connects people to housing, services, and long-term stability.
Launchpad transforms fragmented efforts into unified,
person-centered solutions.
Modernizing Housing & Homeless Services
Launchpad partners with cities, counties, and housing agencies
nationwide to modernize service delivery for individuals and
families experiencing homelessness. We are a Salesforce ISV
Partner, built natively on the Salesforce platform, with deep
expertise in human services and cross-agency collaboration. By
leveraging Cloud CRM, AI, and real-time reporting, agencies can
reduce administrative burden, improve coordination, and expand
access to safe, stable housing.
With the Launchpad Housing & Homeless Services Cloud you can:
- Simplify intake with configurable tools that capture housing status, income eligibility, and service needs
- Provide a 360° participant record across housing, human services, and community providers
- Automate referrals to shelters, supportive housing, rapid rehousing, and rental assistance programs
- Streamline landlord and provider engagement with tools to track available units and services
- Track housing placements, retention milestones, and wraparound service delivery
- Empower participants with a Partner Community Portal for applications, updates, and communication
- Generate audit-ready reports to meet HUD, CoC, and local reporting requirements
Demonstrate Impact with Reporting & Analytics
Because the Housing & Homeless Services Cloud is aligned with
HUD and Continuum of Care (CoC) requirements and leverages
Salesforce’s analytics platform, agencies can confidently
demonstrate compliance and program impact.
- Produce accurate and timely federal, state, and local reports
- Create unlimited ad-hoc reports across all data elements
- Generate dashboards for enrollments, placements, retention, and service utilization
- Show real-time outcomes to funders, policymakers, and community stakeholders
Secure, Configurable, Built for Collaboration
- Built on Salesforce Government Cloud Plus, meeting FedRAMP and state security standards
- Role-based access and audit logging for data governance Easily integrate with HMIS, housing authorities, CBO systems, and partner databases
- Configurable with low/no-code tools so agencies can adapt quickly to evolving needs
Ready to Transform Housing & Homeless Services in Your Community?
Launchpad empowers agencies to coordinate services, expand
Are you ready to Launch?
Connect with our product experts to arrange a custom demo.
See how our CRM can work in your organization.
